Legal

Privacy Policy

Privatus Pty Ltd, Trading as Kaiso
Effective: 10 July 2024 · Last modified: 10 July 2024

1. How We Collect and Use Information

Direct Information Collection

Personal details required at signup include username, password, first and last name, and email address. Users may also upload documents for ISO 9001 gap analysis purposes. Users can request removal of their data by contacting privacy@kaiso.com.

Automatic Collection

We collect analytics data via Google Analytics and similar third-party tools, cookie information (persistent and session cookies), and log file data including IP address, browser type, pages visited, and interaction patterns.

2. Information Usage

We use collected data for:

  • Customer service and support
  • Product and service communications
  • Content customisation
  • Service improvement and analysis
  • Security monitoring and technical issue resolution
  • Legal agreement enforcement

Data may be aggregated or de-identified for analytical purposes.

3. Commercial & Marketing Communications

Marketing emails may be sent regarding promotions and updates. Users receive opt-out options with every communication.

4. Information Sharing

We do not share your information with third parties. Data is used internally for gap analysis functionality and securely transmitted between Kaiso and OpenAI servers. Information may be disclosed when required by law, subpoena, or to protect service integrity.

5. Data Storage & Security

Data is stored in Sydney, Australia. We employ physical, administrative, and technical safeguards including data encryption. Users are responsible for maintaining the security of their account credentials. While we take every reasonable precaution, no system can guarantee complete protection against unauthorised access.

6. Your Choices

7. California Privacy Rights

California residents may request an annual disclosure of any third-party data sharing for direct marketing purposes.

8. Children's Privacy

Our service is not intended for users under 13 years of age. Parental consent is required for minors, and any non-compliant data will be deleted promptly.

9. Data Subject Rights

You are entitled to:

  • Access personal data we hold about you
  • Rectification of inaccurate information
  • Erasure of your data
  • Restriction of processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

10. Contact

Privacy: privacy@kaiso.com
Support: support@kaiso.com
Address: Level 3, 489 Toorak Road, Toorak, Melbourne, Australia

11. Policy Updates

This policy is subject to modification. We will notify users of any material changes.

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