Privacy Policy for Kaiso

Privatus Pty Ltd, Trading as Kaiso

This Privacy Policy governs access to and use of the Privatus Pty Ltd. (“Kaiso,” “Company,” “we,” “our,” or “us”) services, including the Kaiso website and software platform including the “Gap Analysis” feature (together, the “Service”). It explains how we collect, use, disclose, and protect information in connection with the Service, and your choices about the collection and use of Customer (“you” or “your”) information.

The Service enables users to upload their documents for the purpose of conducting an ISO 9001 gap analysis. If you do not want your information to be included as part of our Service, you may opt out by contacting us at However, we may retain your information even after you have opted out, so we can keep a record of and process your opt-out and/or if retention is necessary to comply with legal obligations, regulatory requirements, or to prevent fraud or abuse.

By using the Service, you agree to this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USETHE SERVICE.

This Privacy Policy applies only to information collection on or through the Service. It does not apply to information we collect by other means (including offline) or from other sources other than through the Service.

1. How We Collect and Use Information

Information you provide us directly. We collecta variety of information that you provide directly to us, including:

  • Personal  Information: When you first sign in to your account,  you will need to provide us with a username, password, your first and last  name, and your email address.
  • Your  User Content: When you use the Service to upload     documents for gap analysis, we collect the documents you upload and any     related information. You may choose to have information shared by you     removed at any time by contacting us at

Information we automatically collect. When you use our Service, we may automatically collect certain information, including:

  • Analytics  Information: We may directly collect analytics data,     or use third-party analytics tools (such as those of Google Analytics), to     help us measure traffic and usage trends for the Service. These tools     collect information sent by your browser or mobile device, including the     pages you visit and other information that assists us in improving the     Service. We collect and use this analytics information in aggregate form     such that it cannot reasonably be manipulated to identify any particular     individual user. To prevent Google Analytics from using your information     for analytics, you may install the Google Analytics Opt-out Browser     Add-on.
  • Cookies  Information: When you visit the Service, we may send     one or more cookies—a small text file containing a string of alphanumeric     characters—to your computer that uniquely identifies your browser and lets     us help you log in faster and enhance your navigation through the site. A     cookie may also convey information to us about how you use the Service     (e.g., the pages you view, the links you click and other actions you take     on the Service), and allow us or our business partners to track your usage     of the Service over time. A persistent cookie remains on your hard drive     after you close your browser. Persistent cookies may be used by your     browser on subsequent visits to the site. You can choose to remove a     persistent cookie any time by following your web browser’s directions about     how to erase or delete cookies. A session cookie is temporary and     disappears after you close your browser. You can reset your web browser to     refuse all cookies or to indicate when a cookie is being sent. However,     key features of the Service may not function properly if the ability to     accept cookies is disabled or if you erase our cookies.
  • Log     File Information: Log file information is automatically     reported by your browser or mobile device each time you access the     Service. When you use our Service, our servers automatically record     certain log file information. These server logs may include your web     request, Internet Protocol (“IP”) address, browser type, referring/exit     pages and URLs, number of clicks and how you interact with links on the     Service, domain names, landing pages, pages viewed, and other such     information.

2. How We Use Your Information

We use your information for various purposes, including, but not limited to:

  • Respond to your requests for information
  • Provide you with more effective and efficient customer service
  • Contact     you regarding our products, services, and other information that we think     may be of interest to you
  • Customize     the content on the Services
  • Improve     the Services and other products and services we may offer
  • Engage     in analysis, marketing research, and reports regarding use of our Services
  • Operate,     maintain, and provide to you and others the features and functionality of     the Service
  • Provide     security and monitoring, and address technical issues and bugs
  • Enforce     legal agreements, including our Terms of Service and this Privacy Policy

We may aggregate and/or de-identifyinformation collected through the Services so that such information can nolonger be linked to you or your device (“Aggregate/De-Identified Information”).

3.Commercial and Marketing Communications

We may use the information we collect or receive to communicate directly and indirectly with you. We may send you emails containing newsletters, promotions and special offers related to the Service. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences.

4. How We Share Your Information

We DO NOT share your information with third parties. The data you provide is used internally only for providing the ‘Gap Analysis’ service, to enable the functionality provided. The data is transmitted, securely between our servers and Open AI servers..

  • Protection  of Kaiso and Others: We will disclose your information where  it is required to do so by law or subpoena or if we reasonably believe     that such action is necessary to (a) comply with the law and the     reasonable requests of law enforcement; (b) to enforce our Terms of     Service or to protect the security or integrity of our Service; and/or (c)     to exercise or protect the rights, property, or personal safety of us, our     Users or others.

5. How WeStore and Protect Your Information

  • Storage     and Processing Location: Information collected through the     Service will be stored and processed in Sydney, Australia. By using the     Service, you acknowledge and agree that your information may be     transferred to, used, processed, or held by us in the Australia and in     other countries, including countries outside of your country of residence     and used for the purposes set out in this Privacy Policy.
  • Keeping     Your Information Safe: We care about the security of your     information, and we use a variety of physical, administrative, and     technical safeguards to preserve the integrity and security of information     collected through the Service. To protect your privacy and security, we     take steps to verify your identity before granting you access to your     account. You are responsible for maintaining the secrecy of your account     information, and for controlling access to your email communications from     us, at all times. However, we cannot ensure or warrant the security of any     information you transmit to us or guarantee that information on the     Service may not be accessed, disclosed, altered, or destroyed.

We have rigorous data protection measures inplace, including data encryption.

6. YourChoices About Your Information

  • Deleting     Uploaded Data: If at any time you wish to remove     information you have uploaded to the Service or stored in your account,     you may request to do so by contacting us at     However, we may retain your information even after you have opted out if     retention is necessary to comply with legal obligations, regulatory     requirements, or to prevent fraud or abuse.
  • Communications     from Us: You can stop receiving promotional email     communications from us by clicking on the “unsubscribe link” provided in     such communications. You may opt out of Service-related communications     (e.g., account verification, purchase and billing confirmations and reminders,     changes/updates to features of the Service, technical and security     notices) by reaching out to If you have any questions     about reviewing or modifying your account information, you can contact us     directly at

7. YourCalifornia Privacy Rights

California law permits users who areCalifornia residents to request and obtain from us once a year, free of charge,a list of the third parties to whom we have disclosed their ‘personalinformation’ (if any, and as defined under applicable California law) for theirdirect marketing purposes in the prior calendar year, as well as the type ofpersonal information disclosed to those parties. If you are a Californiaresident and would like to request this information, please submit your requestin an email to

8.Children’s Privacy

The Service and its content are not intendedfor children under the age of 13. In the event that we learn that we havecollected personal information (as defined by the Children’s Online PrivacyProtection Act) from a child under age 13 without verification of parentalconsent, we will delete that information as quickly as possible. If you believethat we might have any information from or about a child under 13, pleasecontact us at

10. DataSubject Rights

Data subjects are entitled, as set out in andsubject to the conditions of applicable law, to:

  • Request     access to the personal data we process about you: you are entitled to know     whether we process data about you. If we do, you may obtain a copy of this     data.
  • Request     a rectification of your personal data: you are entitled to request     rectification of data about you that is inaccurate or incomplete.
  • Request     the erasure of your personal data: you are entitled to request deletion of     your personal data.
  • Request     the restriction of the processing of your personal data: you are entitled     to request that Kaiso restrict processing activities of your personal     data.
  • Request     portability of your personal data: you are entitled to request a copy of     your personal data (in a structured, commonly used and machine-readable     format) to transfer this data to another data controller.
  • Object     to processing of your personal data: you are entitled to request that     Kaiso no longer process your personal data.

Where processing of your personal data isbased on your consent, you have the right to withdraw such consent at any timeby contacting Kaiso’s Privacy Team at This will not affectKaiso’s right to process personal data obtained prior to the withdrawal of yourconsent, or its right to continue parts of the processing based on other legalbases than your consent.

11. How toContact Us

Please contact us at if youhave any questions about the information we may have collected about you, andto review, revise, or delete such information.

12. Changesto Our Privacy Policy

We may modify or update this Privacy Policyfrom time to time to reflect the changes in our business and practices, and soyou should review this page periodically. We keep our Privacy Policy underreview to ensure it is up to date and accurate. When we make a material changeto this policy we will notify you as required by law and update the ‘lastmodified’ date at the bottom of this page. This privacy policy was lastmodified 10/07/2024.

By using the Service, you acknowledge that youhave read, understood, and agreed to the terms of this Privacy Policy.

This Privacy Policy is effective as of 10/07/2024